Responsible Gambling at Spinago

At Spinago, we are committed to providing a safe and enjoyable gaming environment. We believe that gambling should remain a form of entertainment, never a source of stress or financial difficulty. This page outlines the tools and resources available to help you stay in control.

Our Commitment

Spinago promotes responsible gambling practices and encourages all players to gamble within their means. We provide various features designed to help you manage your gaming activity and make informed decisions.

Self-Management Tools

We offer several tools to help you maintain control over your gambling habits:

• Deposit limits — set daily, weekly, or monthly caps on how much you can deposit
• Loss limits — restrict the amount you can lose within a chosen timeframe
• Wagering limits — control how much you bet during a session
• Session time limits — set reminders or automatic logouts after a specified duration
• Cooling-off periods — take a short break from gambling activity
• Self-exclusion — temporarily or permanently block access to your account

You can activate these tools through your account settings or by contacting our support team.

Signs of Problem Gambling

It is important to recognize when gambling may be becoming a problem. Consider the following warning signs:

• Spending more money or time on gambling than you can afford
• Chasing losses or borrowing money to gamble
• Feeling anxious, irritated, or restless when not gambling
• Neglecting work, relationships, or personal responsibilities
• Lying to others about your gambling habits
• Using gambling as a way to escape problems or negative emotions

If you recognize any of these signs in yourself, we encourage you to seek help immediately.

Self-Assessment Questions

Ask yourself the following questions to evaluate your gambling behaviour:

• Do I gamble with money meant for essential expenses?
• Has my gambling affected my relationships?
• Do I feel the need to gamble with increasing amounts?
• Have I tried to stop gambling but could not?
• Do I feel guilty after gambling?

If you answered yes to one or more of these questions, it may be time to reconsider your gambling habits and seek professional support.

Protection of Minors

Spinago strictly prohibits underage gambling. Players must meet the minimum legal gambling age to create an account and participate in any gaming activities. We may request identity verification documents to confirm your age at any time.

We also recommend using parental control software to prevent minors from accessing gambling websites.

Helpful Resources

If you or someone you know needs assistance with problem gambling, the following organisations offer free and confidential support:

• Gamblers Anonymous
• GamCare
• Gambling Therapy

Contact Us

If you need help activating any responsible gambling tools or wish to discuss your options, our customer support team is available to assist you. Reach out through the live chat feature or email provided on our website. Your wellbeing is our priority.